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Benchmarking Business Performance

At 6S we pride ourselves on our ability to help clients to quickly and easily understand the key issues faced by their business. Whether your organisation has known performance problems, or you simply want to know how you measure up and how to improve further, our business diagnosis services offer a cost-effective and valuable insight.

Benefits

The benefits of benchmarking are many and varied, but there is no doubt that the vast majority of the 12,000 plus companies that have been through the process to date have seen significant improvements in their performance levels leading to increased returns on the bottom line. Since the launch of the Benchmark Index a series of benefits have consistently surfaced from participating companies. Specifically, they show that benchmarking has helped them to;

improve productivity
improve competitiveness
overcome competitive threats
address growth issues
gain a complete picture of the business
open minds to new opportunities
attract funding - we can offer specific advice on this following completion of the process
develop a strategic action plan
improve relationships with customers

Benchmark Index

A number of benchmarking organisations and initiatives exist. Of these, the Benchmark Index in one of the most comprehensive. Using a computer-based system, it provides the objective results and expert human support that enable companies to implement new and effective business strategies. There are over 100 questions measuring business performance in areas covering not just financial results, but perhaps more importantly the drivers that have led to those results. Additional modules are also available covering very specific aspects of your business, such as marketing, and for specific sectors such as construction and manufacturing.

There are four basic steps to the benchmark process...

Step 1 - Gathering Information
The first step is filling in the questionnaire(s), by answering a series of quantitative and qualitative questions. The process is facilitated by one of our experienced business advisors, who is on hand to help with any questions.

Step 2 - Comparing & Understanding
With the help of the advisor, you select the organisations against which your business will be benchmarked. The advisor transmits all the data to a secure database, which immediately generates the Benchmark Index report. This report provides comprehensive and quantifiable performance indicators, highlighting the company's strengths and weaknesses against those of the comparison group chosen.

Step 3 - Analysing the Information
A preliminary analysis is carried out by the advisor with the aim of starting to identify the key improvement areas that the business should focus on. The report is considered alongside the advisor's prior knowledge of the organisation and its vision for the future.

Step 4 - Implementation
Armed with the report, our advisor visits your company and together you review the results. This process is invaluable and provides the catalyst for change and improvement. A clear action plan is developed to ensure that strategic decisions are implemented on a controlled and systematic basis.

Following agreement of the action plan, 6S can support you in bringing about the improvements you want or can signpost you to further services available, for example from the DTI.

Something a Little Simpler?

If you are not attracted to the idea of comparing your performance with other organisations, or want something a little simpler, we have a range of diagnostic tools, some of which can be completed in only an hour. Working with one of our business advisers in this way can still bring you many benefits, including swift identification of key issues.

And the costs are lower than you might think

For an informal chat about how we can help you understand your customers better, contact us either by calling 0870 0427 438, emailing info@6SConsulting.co.uk or by using the contact form here. You can also call our Lead Benchmarking Consultant directly - Gary Inman - on 0771 889 8446 for a friendly chat.

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